F*CK YOU VERY MUCH, BELLE TIRE
this is going to be long, but i really gotta get the word out there, no matter if that does anything or not.
Living in michigan and being into the whole hellaflush thing is proving a bit difficult. when one asks a tire shop to run a 235/40 series tire on a 10 wide wheel, the shop tech tilts his head and gives you a blank stare, like a retarded dog would. even after finding a coule shops that are capable of such INSANE things, the person helping you load the tires in my car would always say “did you know your tires are a little too narrow for your wheels?” OH NO!!! What am I gonna do!?!?!?!?
having an unhealthy habbit of switching wheels on my s chassis doesnt help the situation. i recently sold my set of meisters and had to swap the tires that were on them, to the new set of wheels. sounds easy enough, right? so i loaded up the 4 new wheels into the 240, and went over to a Belle Tire thats about 5 minutes away from my house. I’ve done my allignment there before, and had referred some friends to that location, since tire prices were the best at the time. so i showed up at the shop, and explained to the manager what i had in mind – just a simple tire swap. no problem. since my car is pretty low, i said that i’d take the wheels off in the parking lot, and roll them into the bay. no problem. all lugnuts loosened, one wheel off and in the bay, the tire tech tells me they cant do the job. why i ask.. well, the wheel is too deep, and they dont have the equipment. whatever, no big deal. the manager, lets call him Mark1 for convenience’ sake, referes me to a belle tire location thats about 25 min drive from where i live. ok, fine, not a big deal.
fast forward a couple weeks to monday. i go to the tire place before work, because i just have no other time to do this. (i tried doing this on a saturday, but i guess they only had 2 trained monkeys to work their touchelss machines, and both monkeys already went home that day. i was told i could drop off all the wheels on a week day before work.. ) so i get to belle tire at around 7:50am (they open at 8:00am) and come up to the front door. 3 guys are in front of the counter scratching their asses and doing very important things. the door is locked, so i knock. its raining pretty hard btw. the guy that appears to be the manager asst looks over at me, then looks at the clock, then resumes doing his very important things. 5 or so minutes later he finally opened the door. so i drop the wheels off, ask him if the lip going to be touched at all with the machine, and he says NO, its a touchless machine, reverse tire mount. GREAT! i was really paranoid about this, since the wheels were in real good condition, with only a couple small scratches.
i get a call around 11am that day, letting me know my wheels are ready. i run over to the shop and see my yummy AME’s sitting against the window with the tires mounted. they put a smile on my face. so i go up to pay for the job, and the manager, lets call him Mark2, says that the tires went on real easy, with no problems. asks me what car they’re going on, etc, bs small talk. so i pull up my car to load up the wheels. a kid working there is helping me and carrying out the meisters, all boxed up. he attemts to load them into the back of the jeep, when i stop him, just so i can check out if there’s any damage. 3 out of 4 pass. the last wheel, oddly, had one of those hairnet covers on the face. i pull it off and find that about 3/4 of the lip’s surface has been filed down in an attempt to fix a nice long gouge… i ask the kid WTF’s this??? the kid goes “i dunno.. i dont know who dismounted the tires.. lemme get the manager.” so mark2 comes out to see whats going on. i point out the obvious and pathetic attempt to fix the lip to him. he says something along “i dont know.. the machine is reverse mounting. the face wouldnt even be touched..” i tell him that i really dont care how what is mounted, my wheel got FUCKED up, and i would like to know how the hell that happened. so he grabs the wheel, and goes inside and proceeds to show me how his miracle machine works. at this point i could give a flying you know what about his machine. i told him that i’m not questioning his machine; i brought in my wheels in one condition, and picked them up damaged. he keeps showing me how the machine works…. then says that i could leave the wheel with him for a day or so, and he’ll polish it out for me. i told him that polishing doesnt really fill in deep gouges, it doesnt fill voids in metal. so he offers me a free can of aluminum polish.. this is a real genius i’m trying to reason with here. so we went back and forth for a bit. i really didnt want to leave my wheel with him, and asked him to call his buddy mark1 at the location closer to my house, to see if he’d be able to look at the wheel and “polish” it. mark2 goes into his office, slams the door and gets on the phone. 5 min later, he comes out and says that the other shop will be able to polish it. i told him that i’m not paying for the repairs. the genius then runs out to the shop, grabs my wheel, takes the $$ i paid him and shoves both at me saying “here, take this, and dont ever bring your stuff here again”. like he really had to tell me that? ha… i told him it wasnt about that. said that my wheel got damaged under his watch. nope, the jackass’ feelings got hurt, cause i apparently was claiming he was a lier. so that went no where and i walked out.
two days later i went to the belle tire location that initially recommended that i go see mark2. after waiting for the manager – mark1, i finally got to show him the damage that was done. i was hoping that he’d man up and offer some kind of consolidation for the damage that was done, or at least offer to fix the wheel. instead, just like his buddy at the other shop, he proceeds to tell me that there’s no way that they could’ve done the damage. he thought he’d throw in there that they do “athelete’s cars, with wheels worth 4 times more than mine.” WTF was that supposed to mean? he also said that whoever bought the wheels wouldnt even notice the damage, and if he did, he’s pretty anal. basically suggesting to send the wheels to my buyer, as-is, without mentioning anything to him. now i can see exactly how they go about running their business. long story short, i got nowhere yet again.
needless to say, belle tire wont be seeing a penny from me ever again. i wish there were shops around this area who really cared about what they do, instead of screwing up people’s wheels and then playing dumb and hiding behind their huge corporate logo. i was thinking of getting in touch with the corporate offices, but i really dont want to hear the same story thrice. I REALLY would like to know what exactly happened to the wheel and who caused the damage, but that will never happen. I’m just amazed that these guys wouldnt man up to what they did and acted like teenage girls caught in a lie, trying to cover for one another. back to my point – F*CK YOU, BELLE TIRE.
i can just see them saying “oh, he wont notice”
noticed this scratch on the inside, coincidentally in the same spot that the long scratch on the outside of the lip started.
and thanks for this too..